OUR GREAT TEAM OF STAFF

The team hired to carry out our mission is a collection of passionate people who are experts in their field and connected to their community.
If you'd like to join us, take a look at our job openings .
Advocates

Advocates

We assist clients and their families who are dealing with domestic violence. Due to the often dangerous nature of our work, our identities are kept private.

Stacie

Stacie

  • Housing Coordinator
Kathleen Davis

Kathleen Davis

  • Director of Domestic Abuse Resource Center

I assist survivors of domestic violence through an empowering model and oversee a team of advocates, volunteer coordinator, and transitional housing coordinator.

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Lori Barry

Lori Barry

  • Certified Family Educator

I serve families with children prenatal to age 3 in Clayton County. I provide in-home visits with parenting information and activieis to enhance child development. I am a registered nurse and a Certified Child Passenger Safety Instructor/Technician.

Marcia Bannister

Marcia Bannister

  • Certified Family Educator

I serve families with children ages prenatal to age 3 in Howard County. I provide parenting information and support as well as a guide to community resources. I am a Certified Child Passenger Safety Technician and offer instructions and assistance to all community members with questions and concerns. I coordinate playgroups in the community for families with children ages 0-5.

Barbara Fjelstul

Barbara Fjelstul

  • Director of Family Education and Support

I work with a team of people devoted to promoting positive parent-child interaction, to providing families with educational tools and support for the challenges of parenting, to increasing family awareness of community resources, and to promoting community collaboration—all which help prevent child abuse and ensure safe, stable and healthy families.

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Lillian Quam

Lillian Quam

  • Certified Family Educator

I am the Bilingual Family Educator. I provide support to families with prenatal/young children, from birth to age three. I make sure children are meeting important developmental milestones and answer questions new parents have. I do home visits twice a month, providing activities and positive information in how to spend quality time with your child. I also coordinate play groups that connect parents and children with other parents to learn from each other. Most of the time I serve the Hispanic/Latino community and cover four counties in Northeast Iowa, Winneshiek, Allamakee, Howard and Clayton.

Shelby Henkelman

Shelby Henkelman

  • Child Abuse Prevention, CPPC Coordinator & Certified Family Educator

I serve families in Allamakee County prenatal to age three as a Parents as Teacher Family Educator. I also facilitate the Nurtured Heart Approach (R) and Positive Solutions Solutions for Families parenting workshops in Howard, Allamakee, Winneshiek, and Clayton Counties. I coordinate the Community Partnership for Protecting Children (CPPC) committees in the HAWC area, where we work to prevent child abuse by offering trainings, resources, and family events.

Substance Abuse Prevention Team

>Peruse through the services this team offers.
Ashley Havenstrite

Ashley Havenstrite

  • Tobacco Prevention Specialist

I help prevent tobacco use among youth and encourage cessation through Quitline Iowa.

Allamakee, Delaware, and Fayette Counties

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Geri Buelow

Geri Buelow

  • Certified Prevention Specialist

I help children and teens make choices that help them have a happier and healthier life.

Dubuque County

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Sue Greene

Sue Greene

  • Certified Prevention Specialist

I provide education and increase awareness of substance abuse prevention strategies for youth and adults.

Delaware and Dubuque Counties

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Jennifer Kimber

Jennifer Kimber

  • Prevention Specialist

I educate and work to reduce underage drinking and alcohol and drug abuse.

Allamakee, Howard, Fayette, and Winneshiek Counties

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Stacie Schroeder

Stacie Schroeder

  • TigerHawk Connections Learning Center Project Director

I work with a team of staff to provide before, after, and summer school programming to North Fayette (West Union) Elementary students.

Our focus is on academic goals, educational enrichment and family literacy skills in addition to promoting healthy behaviors and life skills.

Fayette County

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Jen Stolka

Jen Stolka

  • Drug Free Communities Project Coordinator

I mobilize communities in working toward creating substance-free communities through information dissemination, education, and policy changes.

Delaware County

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Tessa Willie

Tessa Willie

  • Director of Prevention Services

I help prevent tobacco use among youth and encourage cessation through Quitline Iowa and oversee a team of prevention specialists.

Howard and Winneshiek Counties

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Ellen Krogmann

Ellen Krogmann

  • Mentoring Coordinator

I connect youth, ages 5 - 16, with positive role models in Delaware County. I recruit, screen, monitor and support all mentors prior to and during their match relationship. Programs available include: community based, school based and after school mentoring. I also organize training's and events for mentoring matches.

Kathy Schwartzhoff

Kathy Schwartzhoff

  • Mentoring Coordinator

I recruit, screen, train, monitor, and support mentoring matches of youth to adults in a three-county area. 

I also teach basic substance abuse prevention strategies using puppetry to lower elementary students.

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Administrative Team

Terry Casterton

Terry Casterton

  • Fiscal Manager

I prepare the monthly financials and ensure compliance with our various grant requirements. I also help with various administrative duties, including facilitation of employee benefits and preparation of annual audit needs.

Carson Eggland

Carson Eggland

  • Executive Director

I oversee budget and personnel needs at Helping Services and work with the Board of Directors, staff, and volunteers to implement tangible, impactful services for families and children in Northeast Iowa.

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Jane Storlie

Jane Storlie

  • Administrative Assitant

I greet the public on the phone and in person, connecting visitors with the services they need. I assist program staff with community projects and administrative staff with daily accounting tasks. I help with the coordinating of our annual Holiday Lights display event, in addition to keeping our office running smoothly.

Renee Matt

Renee Matt

  • Technology Coordinator

I oversee the technology needs for the agency, from equipment to software, online tools and platforms. Staff rely on me to trouble-shoot issues, provide training, and make wise investments into technology purchases that help them communicate with the public.

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