Please note that not all staff email is provided.  Feel free to contact info@helpingservices.org and we will be happy to assist you!

Resource Center Team

KATHLEEN

Director of Domestic Abuse Resource Center. I assist survivors of domestic violence through an empowering model and ove

KATHLEEN

Dir. Domestic Abuse Services

KATHLEEN

Dir. Domestic Abuse Services

Director of Domestic Abuse Resource Center. I assist survivors of domestic violence through an empowering model and oversee a team of advocates, volunteer coordinator, and transitional housing coordinator.

ADVOCATES

We assist clients and their families who are dealing with domestic violence. Due to the often dangerous nature of our wo

ADVOCATES

Staff of Resource Center

ADVOCATES

Staff of Resource Center

We assist clients and their families who are dealing with domestic violence. Due to the often dangerous nature of our work, our identities are kept private.

CAREERS at HS

Join Us!

CAREERS at HS

Join Us!

Family Educators Support Team

LORI BARRY

I serve families with children prenatal to age 3 in Clayton County. I provide in-home visits with parenting information

LORI BARRY

Certified Family Educator

LORI BARRY

Certified Family Educator

I serve families with children prenatal to age 3 in Clayton County. I provide in-home visits with parenting information and activieis to enhance child development. I am a registered nurse and a Certified Child Passenger Safety Instructor/Technician.

BARB FJELSTUL

I work with a team of people devoted to promoting positive parent-child interaction, to providing families with educatio

BARB FJELSTUL

Dir. Family Education and Support

BARB FJELSTUL

Dir. Family Education and Support

I work with a team of people devoted to promoting positive parent-child interaction, to providing families with educational tools and support for the challenges of parenting, to increasing family awareness of community resources, and to promoting community collaboration—all which help prevent child abuse and ensure safe, stable and healthy families.

LILLIAN QUAM

I am the Bilingual Family Educator. I provide support to families with prenatal/young children, from birth to age three.

LILLIAN QUAM

Certified Family Educator

LILLIAN QUAM

Certified Family Educator

I am the Bilingual Family Educator. I provide support to families with prenatal/young children, from birth to age three. I make sure children are meeting important developmental milestones and answer questions new parents have. I do home visits twice a month, providing activities and positive information in how to spend quality time with your child. I also coordinate play groups that connect parents and children with other parents to learn from each other. Most of the time I serve the Hispanic/Latino community and cover four counties in Northeast Iowa, Winneshiek, Allamakee, Howard and Clayton.

HEATHER WARD

I am the Family Educator for Howard and Winneshiek County. I create individualized plans to empower, support and educate

HEATHER WARD

Family Educator, Certified Child Life Specialist

HEATHER WARD

Family Educator, Certified Child Life Specialist

I am the Family Educator for Howard and Winneshiek County. I create individualized plans to empower, support and educate caregivers on enhancing maximum child development, birth through age three. As a Certified Child Life Specialist, I use my knowledge of play and child development to support each child in reaching their optimal development in all learning environments. I strive to give caregivers the confidence, resources and educational tools to promote positive parent-child interactions for families; this promotes healthy, safe and successful children starting at birth.

RACHEL WEBER

Family Educator

RACHEL WEBER

Family Educator

Youth Mentoring Team

KATHY SCHWARTZHOFF, CPS

Hi! I am so glad you are exploring mentoring! I am proud to share that I am the employee who has the longest history in

KATHY SCHWARTZHOFF, CPS

Mentoring Coordinator

KATHY SCHWARTZHOFF, CPS

Mentoring Coordinator

Hi! I am so glad you are exploring mentoring! I am proud to share that I am the employee who has the longest history in the agency! I have worked in the areas of Child Care Information & Referral, Substance Abuse Prevention, Tobacco Prevention, and Youth Mentoring. I have been with Youth Mentoring since its inception in 1998! I live in the country outside of Decorah with my husband. I have three grown children. Two of them have been or are mentors and two of them have been mentees. I am the proud grandma of three grandgirls. I enjoy doing puppetry, being in plays, gardening, and being with friends and family. I have seen many changes in mentoring over the years. I have seen youth that walk a little taller because they have a role model that is there for them. I have seen mentors bringing hope to their youth when their struggles seemed too much to bear. I have seen a youth who was shy and bullied turn into a confident young man that is living his dream as a racecar driver. I treasure the countless smiles I see on the faces of youth in our program, their proud mentors, and their grateful parents/guardians. If you are looking for a way to bring hope, smiles, and confidence to young people, mentoring is the answer for you!

COLINNE MCCANN

Hello! I am one of the Mentoring Coordinators in Allamakee, Howard, and Winneshiek Counties. I have lived in Decorah for

COLINNE MCCANN

Mentoring Coordinator

COLINNE MCCANN

Mentoring Coordinator

Hello! I am one of the Mentoring Coordinators in Allamakee, Howard, and Winneshiek Counties. I have lived in Decorah for the last 14 years. I have a male partner who is riding this life train with me and my daughter and his three children. I graduated from Luther College in 2015 with my BA in social work. I volunteer in Winneshiek County as a Girl Scout leader and Service Unit Director. I teach first grade Sunday school. I enjoy walking the glorious trails of Decorah, spending time with my family, and painting. I love being a mentoring coordinator because I feel my job makes a difference and has a visible impact on the youth in my community. This fills my heart with joy and gratitude that my work means something.

SAM JENNERJOHN

Hello, I am the mentoring coordinator for Delaware County! I am recently a new member of Delaware County myself, and I

SAM JENNERJOHN

Mentoring Coordinator - Delaware County

SAM JENNERJOHN

Mentoring Coordinator - Delaware County

Hello, I am the mentoring coordinator for Delaware County! I am recently a new member of Delaware County myself, and I look forward to serving the community. Working with children has always been a passion of mine and I am excited to be a part of the Helping Services team.

Substance Use Prevention Team

ASHLEY HAVENSTRITE, CPS

I help prevent tobacco use among youth and encourage cessation through Quitline Iowa. Serving Allamakee, Delaware, and F

ASHLEY HAVENSTRITE, CPS

Tobacco Prevention Specialist

ASHLEY HAVENSTRITE, CPS

Tobacco Prevention Specialist

I help prevent tobacco use among youth and encourage cessation through Quitline Iowa. Serving Allamakee, Delaware, and Fayette Counties.

JENNY ROSE, ACPS

I educate and work to reduce underage drinking and alcohol and drug abuse. Serving Allamakee, Howard, Fayette, and Winne

JENNY ROSE, ACPS

Prevention Specialist

JENNY ROSE, ACPS

Prevention Specialist

I educate and work to reduce underage drinking and alcohol and drug abuse. Serving Allamakee, Howard, Fayette, and Winneshiek Counties.

JEN STOLKA, ACPS, CHES

I work to educate the community on the importance of reducing substance misuse and strive to create community-level chan

JEN STOLKA, ACPS, CHES

Director of Prevention Services

JEN STOLKA, ACPS, CHES

Director of Prevention Services

I work to educate the community on the importance of reducing substance misuse and strive to create community-level change. I oversee a team of prevention specialists serving Howard, Allamakee, Winneshiek, Clayton, Fayette and Delaware Counties.

JON VAGTS

I educate on opioids and stimulant drugs in order to increase awareness to the community. I serve Winneshiek, Allamakee,

JON VAGTS

Prevention Specialist

JON VAGTS

Prevention Specialist

I educate on opioids and stimulant drugs in order to increase awareness to the community. I serve Winneshiek, Allamakee, Clayton, Fayette, and Howard counties.

HELEN NEUZIL

I work with community members and coalitions to raise awareness of and prevent substance misuse and problem gambling. I

HELEN NEUZIL

Prevention Specialist

HELEN NEUZIL

Prevention Specialist

I work with community members and coalitions to raise awareness of and prevent substance misuse and problem gambling. I serve Howard, Allamakee, Winneshiek, Clayton, and Fayette counties.

Administrative Staff

MEAGAN HAMMELL

I prepare the monthly financials and ensure compliance with our various grant requirements. I also help with various adm

MEAGAN HAMMELL

Fiscal Manager

MEAGAN HAMMELL

Fiscal Manager

I prepare the monthly financials and ensure compliance with our various grant requirements. I also help with various administrative duties, including facilitation of employee benefits and preparation of annual audit needs

CARSON EGGLAND

I oversee budget and personnel needs at Helping Services and work with the Board of Directors, staff, and volunteers to

CARSON EGGLAND

Executive Director

CARSON EGGLAND

Executive Director

I oversee budget and personnel needs at Helping Services and work with the Board of Directors, staff, and volunteers to implement tangible, impactful services for families and children in Northeast Iowa.

JANE STORLIE

I greet the public on the phone and in person, connecting visitors with the services they need. I assist program staff w

JANE STORLIE

Administrative Assistant

JANE STORLIE

Administrative Assistant

I greet the public on the phone and in person, connecting visitors with the services they need. I assist program staff with community projects and administrative staff with daily accounting tasks. I help with the coordinating of our annual Holiday Lights display event, in addition to keeping our office running smoothly.

RENEE MATT

I oversee the technology needs for the agency, from equipment to software, online tools and platforms. Staff rely on me

RENEE MATT

Technology Coordinator

RENEE MATT

Technology Coordinator

I oversee the technology needs for the agency, from equipment to software, online tools and platforms. Staff rely on me to trouble-shoot issues, provide training, and make wise investments into technology purchases that help them communicate with the public.

BEN KROUSE-GAGNE

I coordinate fundraising and community engagement activities at Helping Services, as well as coordinate the annual

BEN KROUSE-GAGNE

Director of Community Engagement

BEN KROUSE-GAGNE

Director of Community Engagement

I coordinate fundraising and community engagement activities at Helping Services, as well as coordinate the annual Holiday Lights drive-thru light display event. You can reach me through benkg@helpingservices.org or phone the Decorah office at 563-387-1720.