OUR GREAT TEAM OF STAFF

The team hired to carry out our mission is a collection of passionate people who are experts in their field and connected to their community.
If you'd like to join us, take a look at our job openings .
Advocates

Advocates

We assist clients and their families who are dealing with domestic violence. Due to the often dangerous nature of our work, our identities are kept private.

Stacie

Stacie

  • Housing Coordinator
Kathleen Davis

Kathleen Davis

  • Director of Domestic Abuse Resource Center

I assist survivors of domestic violence through an empowering model and oversee a team of advocates, volunteer coordinator, and transitional housing coordinator.

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Nikki Kuhn

Nikki Kuhn

  • Volunteer Coordinator

I recruit and train volunteers that help out in the Domestic Abuse Resource Center.

Chris Anthony

Chris Anthony

  • Certified Family Educator

I serve families with children prenatal to age 3 in Allamakee County. I provide parenting information and support and community resource information. I facilitate a monthly parenting group at Robey Memorial Library in Waukon.

Lori Barry

Lori Barry

  • Certified Family Educator



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Marcia Bannister

Marcia Bannister

  • Certified Family Educator



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Barbara Fjelstul

Barbara Fjelstul

  • Director of Family Education and Support

I work with a team of people devoted to promoting positive parent-child interaction, to providing families with educational tools and support for the challenges of parenting, to increasing family awareness of community resources, and to promoting community collaboration—all which help prevent child abuse and ensure safe, stable and healthy families.

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Lillian Quam

Lillian Quam

  • Certified Family Educator



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Shelby Henkelman

Shelby Henkelman

  • Child Abuse Prevention & CPPC Coordinator

I serve Howard, Allamakee, Winneshiek, and Clayton counties. I facilitate the Nurtured Heart Approach (R) and Positive Solutions Solutions for Families parenting workshops. I also offer sexual abuse prevention programs in the schools. I coordinate the Community Partnership for Protecting Children (CPPC) committees through AmeriCorps, where we work to prevent child abuse through offering trainings, resources, and family events to the community.

Substance Abuse Prevention Team

>Peruse through the services this team offers.
Ashley Havenstrite

Ashley Havenstrite

  • Tobacco Prevention Specialist

I help prevent tobacco use among youth and encourage cessation through Quitline Iowa.

Allamakee, Delaware, and Fayette Counties

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Geri Buelow

Geri Buelow

  • Certified Prevention Specialist

I help children and teens make choices that help them have a happier and healthier life.

Dubuque County

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Sue Greene

Sue Greene

  • Certified Prevention Specialist

I provide education and increase awareness of substance abuse prevention strategies for youth and adults.

Delaware and Dubuque Counties

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Jennifer Kimber

Jennifer Kimber

  • Prevention Specialist

I educate and work to reduce underage drinking and alcohol and drug abuse.

Allamakee, Howard, Fayette, and Winneshiek Counties

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Stacie Schroeder

Stacie Schroeder

  • TigerHawk Connections Learning Center Project Director

I work with a team of staff to provide before, after, and summer school programming to North Fayette (West Union) Elementary students.

Our focus is on academic goals, educational enrichment and family literacy skills in addition to promoting healthy behaviors and life skills.

Fayette County

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Jen Stolka

Jen Stolka

  • Drug Free Communities Project Coordinator

I mobilize communities in working toward creating substance-free communities through information dissemination, education, and policy changes.

Delaware County

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Tessa Willie

Tessa Willie

  • Director of Prevention Services

I help prevent tobacco use among youth and encourage cessation through Quitline Iowa and oversee a team of prevention specialists.

Howard and Winneshiek Counties

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Ellen Krogmann

Ellen Krogmann

  • Mentoring Coordinator

I connect youth with positive role models.

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Kathy Schwartzhoff

Kathy Schwartzhoff

  • Mentoring Coordinator

I recruit, screen, train, monitor, and support mentoring matches of youth to adults in a three-county area. 

I also teach basic substance abuse prevention strategies using puppetry to lower elementary students.

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Administrative Team

Terry Casterton

Terry Casterton

  • Fiscal Manager

I prepare the monthly financials and ensure compliance with our various grant requirements. I also help with various administrative duties, including facilitation of employee benefits and preparation of annual audit needs.

Carson Eggland

Carson Eggland

  • Executive Director

I oversee budget and personnel needs at Helping Services and work with the Board of Directors, staff, and volunteers to implement tangible, impactful services for families and children in Northeast Iowa.

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Jane Storlie

Jane Storlie

  • Administrative Assitant

I greet the public on the phone and in person, connecting visitors with the services they need. I assist program staff with community projects and administrative staff with daily accounting tasks. I help with the coordinating of our annual Holiday Lights display event, in addition to keeping our office running smoothly.

Renee Matt

Renee Matt

  • Technology Coordinator

I oversee the technology needs for the agency, from equipment to software, online tools and platforms. Staff rely on me to trouble-shoot issues, provide training, and make wise investments into technology purchases that help them communicate to the public.

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Dennis Osmundson

Dennis Osmundson

  • Development Coordinator

I coordinate fundraising and development for Helping Services, as well as the annual Holiday Lights drive-thru light display event.

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